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Ethic
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for owners of small businesses

Less legwork, more room to run your business.

Quotes, emails and searching take time away from your customers and your business. Ethic builds AI that does that groundwork in the software you already use, such as Teamleader, Exact or Odoo. You and your team decide what goes out.

1 hour · at our place or online · summary within 2 working days

Ethic is the AI studio of Zenjoy, the digital product studio from Leuven that has built and maintained software, platforms and integrations for more than 400 organisations since 2011.

See Zenjoy’s work

A furniture maker in a work apron shakes hands with a customer next to a chair he has just finished.

At a glance

Who it’s for
businesses with 5 to 50 staff: crafts, construction and installation, services
Where we start
one task that comes back every week
Our limit
AI doesn’t agree prices and doesn’t decide about people

Sound familiar?

AI does the groundwork, your team decides

Four tasks that come back every week in many small businesses. The AI workflow does the groundwork; you or a colleague finish whatever goes to a customer.

  • Supplier quotes

    Today

    Three suppliers, three PDFs with different units and terms. You compare them in the evening.

    With an AI workflow

    Prices, delivery times and terms sit in one overview, with the source for every line. You choose.

    Go to Documents and invoices
  • Following up quotes and payments

    Today

    A quote goes unanswered, an invoice stays unpaid. Following up keeps slipping.

    With an AI workflow

    The workflow sees what’s outstanding and drafts a friendly reminder in your mailbox. You choose what goes out.

    Go to Shared mailbox
  • Invoices and receipts

    Today

    Invoices arrive through Peppol, email and paper. You hunt down receipts for your accountant.

    With an AI workflow

    Peppol invoices are already data. AI reads the rest and prepares them in your accounting package. Your accountant does the booking.

    Go to Accounting and Peppol
  • Searching your own documents

    Today

    Where was that price agreement or that technical sheet again? Someone spends half an hour in emails and folders.

    With an AI workflow

    A knowledge assistant answers from your own documents, with the source attached. If it can’t find it, it says so.

    Go to Knowledge assistant

Also possible: requests from your website go straight into the right fields of your CRM.

This stays with people.

The conversation with your customer, the price you agree, who you hire. We don’t build AI for that.

Integrations

We build inside your software, not next to it

Most small businesses work with accounting software, Teamleader or another CRM, and Microsoft 365 or Google Workspace. We connect AI to what’s already there, with its own access you can revoke yourself.

Sometimes you don’t need us.

To rewrite an email or summarise a text, a business version of ChatGPT or Copilot is often enough. Teamleader, Exact and Odoo also build in their own AI. If that’s enough, we say so and build nothing.

For your accountant, your team and yourself

Three questions you’ll get, and our answer

Feel free to forward this page. This isn’t legal advice, but it is how we work.

Ground rules

AI that takes work off your team, without replacing it

Human oversight

AI may handle reversible internal tasks, such as labelling emails or organising quotes. You or a colleague review anything sent to customers and any decisions about people first.

Only the data needed

Only what the task needs. European hosting by default, with provider and country in the AI fact sheet. Your data is never used to train models.

Small and maintainable

The smallest model that works, and a pilot around one task. That keeps costs low and uses less energy.

Getting started

Start with one question or one task

After a first conversation, you get a proposal with a clear scope and a fixed price.

Who builds it

A new brand, built on fifteen years of craftsmanship

Ethic is the AI studio of Zenjoy, the digital product studio from Leuven. Since 2011, Zenjoy has designed, built and maintained software, platforms and integrations for more than 400 organisations. You can see it in how we build AI: with tests, documentation and maintenance, so it still works three years from now.

We have used AI in our own work for years. With Ethic, we now put that experience to work for small businesses that want to win time with it, without losing sight of their customers or their data.

15 years

building and maintaining software

400+

organisations

4 years

using AI daily in our own work

You talk to the people who build

No middleman: the people who design and build your workflow sit at the table themselves.

Code, documentation and access in your name

Code, prompts, documentation and access are in your name, not ours.

We stay on after launch

If a system or a model changes, the same team adapts the workflow.

Questions

What business owners ask us

You can get a data processing agreement and a security overview on request.

Question not listed? Just ask us.

What does it cost per month, and what does it deliver?

It depends on the task, which is why we don’t name an amount here. After a first conversation, you get a proposal with a clear scope and a fixed price, including the monthly maintenance. In the pilot, we measure how much time the task costs your team and how often someone has to correct it. So you see in black and white what it delivers, and you decide whether to continue.

Free version or paid: what’s the difference?

With free versions of ChatGPT and similar tools, what you type may be used to improve the model, and you have little control over who sees what. Business versions rule that out by default and let you manage your users. For customer data, quotes or your accounts, we always recommend a business version, or a workflow with an AI fact sheet.

How do we get our team on board?

By starting with whoever does the task today. During the pilot, that person reviews the suggestions, about 2 hours a week, and helps steer. That way we build around how people work instead of next to it. A half-day training helps the rest of your team get started.

How do we move from loose experiments to a fixed way of working?

By doing one task well instead of ten halfway. In a Roadmap, we choose the uses that matter with your team, work out the first one and set the ground rules. Every workflow gets an AI fact sheet: what it does, which data it sees and who stops it. That way everyone knows what’s allowed.

Where is our data?

Your data stays in your own software. The AI only sees what we agree together and runs in the EU by default. We only work with providers that don’t use your data to train models. Model, provider and country are in the AI fact sheet.

What does the AI Act mean for a small business?

Anyone who uses AI has to make sure the people working with it know enough about it. That applies to a small business too. A workflow that prepares quotes or invoices doesn’t decide about people and usually isn’t a high-risk application. This isn’t legal advice. Read the AI Act in plain language

Which task costs you too much time every week?

Bring it to a 1-hour Pitstop. We’ll tell you honestly whether AI helps, or whether your software can already do it. Prefer to meet first? That works too, 30 minutes online.

1 hour · at our place or online · summary within 2 working days